RECRUIT CUSTOMER SERVICE

*** JOB DESCRIPTION

Working with shipping lines, airlines, foreign agents to check import/export freight rates and book seats for export/import shipments

• Handling cargo related issues until the goods are on board

• Contact booking agent for air/sea shipment, send shipment information to customer.

• Receive VGM/SI from customers and issue B/L; AWB to customers and confirm information related to HBL between customers & shipping lines; Airlines

• Contact shipping lines, warehouse to check arrival date, submit manifest

• Follow up the booking until the customer closes the goods, ships the goods and delivers the goods to the recipient

• Enter data into the system, send delivery notices and make delivery orders/authorization papers.

• Make payment request for shipping lines and related parties

• Coordinate with the sales department to deal with customers and process all information at the request of customers

• Resolving customer/agent complaints

• Support Sales Staff to consult and negotiate with customers.

• Perform tasks, report work to direct manager

*** JOB REQUIREMENTS:

Graduated from University or College in related discipline

- Preference will be given to candidates with good English skills

- Priorities given to recent graduates

- Withstand high work pressure

- Proficient in the use of office computers (Excel, Word, E-mail...)

***INTEREST;

• Fix salary 8-9 million VND

• Participate in regular professional training;

• To participate in social insurance, health insurance, unemployment insurance, according to regulations;

• Policies and benefits: 13th month salary, bonus through financial year business, annual tour, teambuilding, holidays, annual leave...;

*** Time to work: According to the agreement, priority is given to candidates who can go to work immediately;

*** Working place: 23rd floor, TASCO BUILDING building (Former name: Vinaconex building 9); Pham Hung Street, Nam Tu Liem, Hanoi (Opposite Keangnam landmark)

*** Please send your CV to email:

Mail: emma@camelshipping.com.vn

Phone: +84.933.446.229